Privacy Policy

Bionit Inc. ("BIONit", "we", "us" or "our") respects your privacy and is responsible for personal information under its control.

This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit bionit.ca, contact us, or interact with us in connection with our business services.

Bionit Inc. is based in Newmarket, Ontario, Canada.

1. Information We Collect

When you contact us through our website, by email, or by telephone, we may collect information such as:

• your name;
• company or organization name;
• email address;
• telephone number, if provided;
• the service you are interested in; and
• information you include in your enquiry or correspondence.

Our website and hosting infrastructure may also process limited technical information required to operate, secure and troubleshoot the website, such as IP addresses, browser or device information, request information and server logs.

The BIONit website does not currently use Google Analytics, advertising pixels or behavioural advertising technologies. We use Vercel Web Analytics to understand aggregate website usage and performance.

Please do not submit passwords, authentication codes, security keys or other sensitive system credentials through our public contact form.

2. How We Use Information

We may use personal information to:

• respond to enquiries;
• communicate with prospective and existing clients;
• prepare proposals or discuss requested services;
• provide and administer contracted services;
• provide technical support;
• maintain and secure our website and business systems;
• maintain appropriate business records; and
• meet legal or regulatory requirements.

We limit the collection and use of personal information to purposes that are reasonably necessary for our business activities.

3. Information Processed While Providing Services

When providing Data Engineering, IT consulting, cybersecurity, cloud or managed technology services, BIONit may process information supplied by or accessible through a client.

Such information is handled for the purpose of providing the agreed services and may also be subject to the applicable client agreement, project terms and client instructions.

4. Service Providers and Processing Outside Canada

BIONit uses third-party service providers to operate its website and business systems.

These currently include services such as Vercel for website hosting, Resend for delivery of website enquiries, and Microsoft 365 for business email and collaboration.

We may also use other technology providers where reasonably necessary to deliver services to clients.

Some service providers may process or store information outside Canada. Where this occurs, the information may be subject to the laws of the jurisdiction in which it is processed.

BIONit remains responsible for personal information under its control and takes reasonable steps to use service providers appropriate to the nature of the information and services involved.

We do not sell personal information.

5. Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide requested or contracted services, to maintain appropriate business records, or to meet legal or contractual requirements.

When information is no longer reasonably required, it may be deleted, destroyed or de-identified, subject to applicable legal, contractual and technical requirements.

6. Security

BIONit uses reasonable administrative, technical and organizational safeguards appropriate to the nature and sensitivity of the personal information under our control.

No Internet transmission, cloud service or information system can be guaranteed to be completely secure.

7. Access, Correction and Privacy Requests

You may contact us to request access to personal information that BIONit holds about you or to request correction of information that you believe is inaccurate or incomplete.

We may need to verify your identity before responding to a request.

You may also contact us with questions or concerns about how your personal information is handled.

Privacy Officer:

Where applicable, you may withdraw consent to the use of personal information, subject to legal or contractual restrictions and reasonable notice.

8. Privacy Complaints

If you have a concern about BIONit's privacy practices, please contact our Privacy Officer first so that we can review and respond to the matter.

You may also have the right to contact the Office of the Privacy Commissioner of Canada or another privacy regulator with jurisdiction over the matter.

9. Changes to This Policy

We may update this Privacy Policy when our business practices, services, technology providers or legal obligations change.

The current version will be published on this page together with its last-updated date.